Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern all bookings, safari permits, accommodation, and tour packages arranged by Tiger Roar Safari (operated by Harish Sharma). By making a booking with us, you agree to be bound by these Terms. For any queries, contact us at Sharmaharish014014@gmail.com or call +91 8239823277.

2. General Terms for Tour Packages

• Packages displayed on our website may not be available for long weekends, festivals, holidays, Christmas, or New Year unless explicitly confirmed in writing.
• Base category rooms are provided by default. Upgrades are subject to availability and will be charged extra, payable directly at the hotel.
• Standard hotel check-in is 12:00 Noon and check-out is 11:00 AM (may vary slightly by property). Early check-in or late check-out is subject to availability and may incur additional charges.
• You must provide the correct ages of all travellers at the time of booking. Incorrect ages may result in penalties from hotels or safari authorities.
• If the preferred room category is unavailable, we will arrange accommodation of a similar standard.
• For triple occupancy, one extra mattress or rollaway bed may be provided (subject to hotel policy).
• Any changes in government taxes, hotel or safari charges, or fuel surcharges will be communicated by email/phone prior to your travel date and will be payable by you.
• Tiger Roar Safari is not responsible for any loss, theft, or damage to luggage or personal belongings during the tour.
• We reserve the right to make necessary changes to itineraries or safaris if required for operational or safety reasons. In such cases, we will endeavour to provide suitable alternatives.

3. Safari Booking Terms

3.1 Standard Safari (Gypsy/Canter)

• Payment: Safari payments are non-refundable once the permit is confirmed and issued by the Forest Department, as per government rules.
• Monsoon Exception: If the park is officially closed due to rain, we will process a refund as follows: Gypsy – 75%, Canter – 65%. No refund if permit already issued.
• Vehicle Replacement: If a Canter is replaced with a Gypsy or vice-versa due to operational reasons, the price difference will be refunded.

3.2 Current / Tatkal Bookings

• Confirmation for Tatkal slots may be sent one day prior (morning slots) or on the same day (evening slots).
• If the safari is not confirmed, 100% of the amount will be refunded.
• If the safari is confirmed, no refund applies.
• Cancellation by customer before confirmation: 25% fee for Gypsy, 35% fee for Canter.

3.3 Chambal Boat Safari

• The amount paid for Chambal Boat Safari is non-refundable once booked.

3.4 Technical Errors / Non-Availability

• If your safari is not booked due to a technical error or unavailability of seats, the full amount for that service will be refunded to your original payment method.

4. Tour Package Cancellation Policy

Cancellations of tour packages (including hotels + safaris) are subject to the following charges based on days before arrival. The arrival day is not counted.

• Booking/holding amount is non-refundable.
• If a permit is not generated for a package booking, we refund 70% of the total tour cost (GST and payment gateway charges are non-refundable).
• Refund requests must be raised within 14 days of cancellation. Approved refunds are processed within 7–14 business days to the original payment method or via bank transfer.
• Separate cancellation rules may apply during peak seasons (Holi, Diwali, Christmas, New Year); the applicable policy will be communicated for your booking dates.

5. Payment Policy

• We accept Credit/Debit Cards, PayPal, and Direct Bank Deposit/UPI.
• A 50% advance may be required to hold a booking on a confirmed basis, with the remaining 50% payable on arrival or before the tour start.
• 100% advance payment is also accepted and may make you eligible for additional benefits or discounts.
• All applicable taxes, surcharges, entry fees, and statutory charges are payable by the traveller.
• Prices are subject to variation based on demand, especially during peak booking periods.

6. Liabilities, Force Majeure & Jurisdiction

6.1 Liabilities & Price Revisions

After a package is finalized, any subsequent hikes by authorities (e.g., permit fees, museum/guide fees, taxes, fuel surcharge) will be chargeable as per actuals and communicated before travel.

6.2 Force Majeure

Tiger Roar Safari is not liable for delays, cancellations, or changes caused by events beyond our control, including but not limited to: weather conditions, natural disasters, strikes, park closures by authorities, technical failures, overbooking by hotels, or any other circumstances beyond our reasonable control. While we will attempt to arrange suitable alternatives, refunds or compensation are not guaranteed in such circumstances.

6.3 Jurisdiction

Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts at New Delhi, India.

7. Declaration & Important Notes

Tiger Roar Safari is a private travel agency. We are not authorized by, nor affiliated with, the Ranthambore Forest Department. Our services include booking safaris, arranging hotel accommodations, coordinating transport, and facilitating reservations on behalf of customers. We operate independently and charge a reasonable service fee.

Please Note: All reservations for facilities within the Ranthambore Tiger Reserve (including entry and stay) are provisional and may be modified or cancelled by the Field Director without assigning any reason. As per park rules, there is no cancellation, rescheduling, or refund for any confirmed safari permit once issued.

By booking with Tiger Roar Safari, you confirm that you have read, understood, and agree to all the terms and conditions stated herein, as well as the applicable rules of the Forest Department and other authorities.

8. Contact & Support

If you have any questions regarding these Terms or need assistance with a booking, please contact us: